CSC's foreclosure intervention program was able to help yet another Linn County homeowner keep his home. The man's income had dropped but then recovered. For more than two years, he tried himself to obtain a workable solution.
One of the nation's five largest mortgage servicers never made a decision on his request for assistance. CSC Mortgage Counselor John Polansky also tried to work with them for seven months, without a resolution.
Polansky finally appealed to a Senior Vice President, and a decision was reached. DECLINED! Polansky thanked the servicer for finally reaching a decision, and at the same time told them the decision was unacceptable given the facts. Within just one week, the servicer agreed to waive more than $12,000 in delinquent interest and let the homeowner resume payments.
If you are struggling to stay in your home, or know someone who is, CSC’s Housing Services may be able to help. Contact us at 866-245-1780.
